Two managers in hard hats review documents between rows of solar panels

Method

Governance and the RACI matrix

We help the company set who decides, who carries out and who is accountable for each task in its projects, with a RACI matrix shared across the portfolio. It is the base on which the other processes rest.

Photo: Gustavo Fring, Pexels License

Every company with projects under way has a division of responsibilities, though it often lives in each team's habits and changes from one project to the next. It shows most between site and office, because what happens in the field reaches decision-makers late and filtered. We review how the company works today, change what needs changing and write it down in a matrix that every project applies in the same way.

Our view

  1. 01

    Each task has a single person accountable for the result. With two, accountability is diluted, and with none the task has no owner until the problem surfaces.

  2. 02

    The matrix is built task by task with the functions that will apply it, and disagreements are settled in the same session. A matrix imposed without them is rarely followed.

  3. 03

    Formal decisions, their thresholds and what is reported to management are part of the matrix. That is what the other processes, and the agents, need in order to know whom to alert and who approves.

What we deliver

We build the matrix with the company in four to six weeks and test it on a real project for one reporting cycle before rolling it out. The work ends when management approves it and it is published for the whole team. It is reviewed every year and whenever the organisation changes.

  • The map of lifecycle tasks, from prospecting to operation.
  • The RACI matrix, with one person accountable for the result of each task.
  • Formal decisions, who approves them and with what threshold.
  • The reporting scheme, setting what is reported, to whom and how often.
  • Training for the team, and the indicators and meetings the company uses to follow the process, with our support if needed.
RACI matrix for a wind or solar project 58 life-cycle activities, grouped in six phases, and thirteen departments. Every company has its own: the matrix is built with it.
ActivityManagementDevelopmentPermitting and environmentEngineeringGrid connectionProcurement and contractsConstructionPMO and project controlsHealth and safetyFinanceLegalEnergy and marketsOperations and assets
01 Origination and feasibility
Identify the site and the resourceIA/RCCCI
Secure the land: options and leasesIA/RCIC
Resource measurement campaignARCI
Technical feasibility study and preliminary layoutIACRCCI
Preliminary financial modelACCRC
Constraints map and grid export alternativesARCR
Grid access and connection applicationIACCRIC
Decision to move into development (gate 1)ARCCCICIC
02 Development and permitting
Environmental impact assessmentARCI
Administrative authorisationIARCCC
Planning and building permitsARCCC
Agreements with municipalities and landownersIA/RIIC
Move to advanced permitting (gate 2)ARCCCICC
Basic engineering and final layoutCCA/RCCCI
Geotechnical surveyA/RCC
Design of the export line and substationCCARCIC
Contracting strategy: EPC or multi-contractACCRCCCC
CAPEX budget for the investment decisionICCCCCRA
Initial risk register and contingencyICCCCCCRCA
Master plan and project scheduleICCCCCCA/RI
Power sales strategy: PPA or marketACCCR
Move to ready to build (gate 3)ARCCCCICCR
03 Contracting and financing
Tender for turbines or modulesICA/RCICCC
Tender for civil and electrical worksICCCA/RCICC
Negotiation and signature of the main contractsACRCCCC
Investment decisionACCCCCCRRCCI
Financial closeACIRCC
Construction and erection insuranceCCCA/RC
Transfer from development to construction (handover 1)IRCCCCAI
Project execution planICCCCA/RCCC
04 Construction
Mobilisation and health and safety planIAIRC
Review of the contractor's detailed engineeringCRCAC
Civil works: roads, platforms and trenchesCCA/RICI
FoundationsCA/RC
Manufacturing supervision and equipment logisticsCRAII
Erection of turbines or of structures and modulesCCA/RCI
Medium-voltage network and substationCCA/RCC
Export line and connection pointCCRACC
Quality control and inspectionsRCAII
Schedule tracking and deviation analysisICCA/RI
CAPEX control and final cost forecastICCRA
Change and claims managementACCCRCC
Risk tracking and use of contingencyICCCCA/RCC
Environmental compliance on siteRACC
Monthly report to management and lendersICA/RC
Project document managementICCCCA/RI
05 Commissioning
Energisation and substation testsCCRAICC
Commissioning of the equipmentCCA/RICC
Acceptance tests and provisional acceptance certificateACCCRCCCIC
Operating licence and registrationsRCCACII
Contract close-out and release of retentionsRCCAC
Project lessons learnedACCCCCCRCCC
06 Operation and transfer
Transfer from construction to operations (handover 2)ICCCRCCIA
Operation and maintenance contractACCCR
Warranty and defects trackingCCCA/R
Final acceptance certificateACCCCCCR
Transfer to asset management and project close (handover 3)IRACC
First-year performance against the financial modelICCACR
  • R does the work
  • A answers for the result
  • C is consulted
  • I is informed
  • A/R answers and does the work

Agents and tailored tools

Once the matrix is approved, we give the team a conversational agent on the RACI. Anyone can ask it about a task in their own words, from the office or from a phone on site, and it answers with the version of the matrix it relies on.

  • For each task it says who carries it out, who is accountable for the result, who must be consulted and who must be informed.
  • It says who approves each decision and with what threshold, and routes the approval to the right person.
  • It checks that every task in the schedules has a single owner of the result.
  • If the matrix does not settle the question, it says so and logs it for the next review instead of guessing the answer.

At the annual review it compares actual approvals with the matrix and flags where they have drifted apart. Changes to the matrix are still approved by management.

What it connects to

Governance is the reference for every other process. It sets who approves each feasibility gate, who owns each risk and each schedule activity, the threshold for approving a CAPEX change, who signs the readiness checklists and the handovers, and who decides each change of standard proposed by a lesson learned. The matrix is what keeps the PMO connected: each process knows whom to ask for what it needs, and nobody has to rebuild it.

What the diagnostic checks in this area

  • Is it written down who approves what on each project, and with which threshold?
  • Does every task in the project cycle have a single person accountable for the result?

See the free diagnostic

The other areas

  1. 01

    Feasibility and gates

    A renewable project goes through several investment decisions before it is built, from the feasibility study that takes it out of prospecting to secured offtake. We help the company take all its projects through the same phases and the same gates, with written gate criteria and a capitalisation policy consistent with them.

    See the area
  2. 02

    Risk management

    We implement a risk register common to the whole portfolio, opened at feasibility, that gives each risk an owner and a plan and, where appropriate, a specific share of the contingency.

    See the area
  3. 03

    Planning

    We structure planning around a master plan per technology and country, from which each project's schedule is derived, and an update cycle designed to detect delays while they can still be recovered.

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  4. 04

    CAPEX control

    We organise CAPEX control around the final cost forecast, updated every month line by line and connected to the financial model, so that every deviation is read in terms of returns and answered with a quantified recovery plan.

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  5. 05

    Contracts and changes

    We put order into the contracting strategy, the interfaces between contractors and the control of changes and claims, so that every variation is valued before it is approved and no contractual deadline expires without anyone noticing.

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  6. 06

    Readiness

    We design the readiness lists for the three gates of a project, into development, construction and operations, so that each step is signed off by the person accountable for it and any gaps the project moves ahead with have an owner and a date.

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  7. 07

    Document management

    Dozens of companies take part in a renewable project and produce thousands of documents, many of which remain necessary for the whole life of the asset. We design the document management system so that this information is reliable from development onwards and arrives complete at every change of phase and every due diligence.

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  8. 08

    Handover

    The three transfers in a renewable project, from development to construction, from construction to operations and from the project to asset management, tend to be the points at which most information is lost. We design each one as a formal acceptance, with a package defined from the start of the phase and minutes signed by both the party handing over and the party receiving.

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  9. 09

    Lessons learned

    We design the lessons learned process so that every significant lesson ends in a change to the company’s standards, such as a procedure, a contract template or a time or cost estimate, before the next project starts.

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